Last updated: December 2025

Your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and protect your information when you interact with our website, place an order, or contact us for services.

By using our website or submitting your information, you agree to the practices described below.

1. Information We Collect

We collect the following types of information:

Personal Information

Provided when you make an enquiry, submit an order, or contact us, including:

• Name

• Email address

• Phone number

• Business or brand name

• Delivery or pickup details

• Billing information

• Any details you provide about your print job

Order & Project Information

• Artwork files

• Print specifications

• Garment types, quantities, and sizes

• Mockups or design references

Website & Technical Data

Automatically collected through cookies or analytics:

• IP address

• Browser type

• Device information

• Pages visited

2. How We Use Your Information

We use your information to:

• Respond to enquiries

• Prepare quotes

• Process and fulfil orders

• Contact you about job updates, pickups, and delivery

• Improve our website and services

• Maintain internal records and project history

• Send important service-related messages

We do not sell or rent your information to third parties.

3. Sharing Your Information

We may share your information with trusted third parties only when necessary, such as:

• Courier providers for shipping

• Payment processors

• Printing or production partners assisting with your order

These parties only receive the information needed to complete their part of the service.

4. Storing & Protecting Your Data

We store your information securely using industry-standard digital protection measures.
Only authorised team members have access to your data, and we keep your files only as long as needed for:

• Completing your order

• Record-keeping obligations

• Future reorders (if applicable)

You may request deletion of your information at any time.

5. Cookies & Tracking

Our website may use cookies or analytics tools to:

• Improve site performance

• Understand how visitors interact with our pages

• Enhance user experience

You can adjust your browser settings to refuse cookies at any time.

6. Your Rights

You have the right to:

• Access your personal information

• Request corrections

• Ask for deletion of your data

• Withdraw consent for marketing messages

• Ask how your data is being used

To exercise any of these rights, please contact us at:
hello@cisoprints.co.nz

7. Third-Party Links

Our website may include links to external websites.
We are not responsible for the privacy practices or content of those sites.

8. Updates to This Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with the updated date.

9. Contact Us

If you have questions about our Privacy Policy or how we handle your information, please reach out:

Email: hello@cisoprints.co.nz
Location: Takanini, Auckland (home-based studio)